ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
We provide consultations and collaborations on research studies requiring computational structural biology methods. The analyses available through the core are not limited to the study of static structures, but also include molecular dynamics studies for analyzing the contribution of dynamic and collective motions to macromolecular functionality. When experimental structures are not available, molecular modeling studies, whereby the structure of the protein of interest is predicted using known template structures, provide 3D atomic data. All of these analyses contribute to the development of hypotheses to be tested in the laboratory, and give insight into experimental data.
Services offered: Computational modeling and design of biomolecular complexes and interactions; Molecular Dynamics Simulations; Molecular Docking; Virtual Screening; Macromolecular Interactions; Sequence and Phylogenetic Analysis.
Venkata Chirasani - Director
| Hours | Location |
| Monday - Friday | 3079 Genetic Medicine Building |
| 9 AM - 6 PM | CB # 7260 |
| 120 Mason Farm Rd | |
| Chapel Hill, N.C. 27599-7260 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Venkata Chirasani |
Director
|
venkatr@med.unc.edu
|
GMB # 3079
|