ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Histology Research Core (HRC) in the Department of Cell Biology and Physiology at UNC-Chapel Hill offers a variety of histology services, ensuring that specialized techniques are always available for researchers’ project needs. The HRC has the equipment and expertise to produce reliable high-quality tissue sections from a wide variety of organisms, perform special stains, and offer services such as immunohistochemistry, in situ hybridization (ISH), and protocol development. The HRC stands apart in its ability to offer a customized approach to histology for difficult, novel, and underdeveloped capabilities.
| Ashley Ezzell | Director | 919-966-1202 | jezzell@email.unc.edu | Taylor Hall Room 212 |
| Hours | Location |
|
9AM - 5PM |
109 Mason Farm Rd. |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Histology Research Core Staff |
hrc@med.unc.edu
|