ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
We provide the Department of Biology and the broader UNC community with access, training, and assistance with a wide array of high-end imaging systems, for epifluorescence, TIRF, confocal, spinning disk, and super-resolution, as well as image analysis. The Biology Microscopy Core is also open to outside users.
Equipment available at the Core:
• Zeiss LSM 880 confocal with fast Airyscan
• Zeiss LSM 880 confocal with Airyscan
• Zeiss LSM 710 confocal
• Nikon Ti2 with spinning disk
• Nikon N-STORM super-resolution system with TIRF
• Leica SP8 confocal
• Imaris image analysis workstation
| Nat Prunet, PhD | Director | nprunet@unc.edu |
| Hours | Location |
|
Monday - Friday 8 AM - 6 PM |
250 Bell Tower Drive Genome Sciences Building, Room 1152 Chapel Hill, NC, 27599 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nat Prunet, PhD |
Director
|
(919) 962-4398
|
nprunet@unc.edu
|
Genome Sciences Building, Room 1152
|