Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
About Us: The UNC Connected Health for Applications & Interventions (CHAI) Core is a shared resource of the Lineberger Comprehensive Cancer Center and the Nutrition Obesity Research Center. Our focus is bringing your research to life, from shaping research questions to disseminating results — you envision it, together we make it happen.
When you need a research partner that expands your team’s expertise, we can help. CHAI Core is a team of innovative thinkers including designers, developers, health behavior strategists, product managers, and qualitative research specialists.
Websites, apps, text messaging, wearables, smart devices, user-centered design, behavior change expertise, qualitative research services — and much more. Founded in 2000, CHAI Core is funded by the UNC Gillings School of Global Public Health Nutrition Obesity Research Center through NIH (DK056350), the UNC Lineberger Comprehensive Cancer Center through NCI (P30-CA016086), the University Cancer Research Fund, and your investigator-initiated research projects. Services: Qualitative, Graphic Design, User Experience Software Development Intervention Consultation
| Deborah Tate, PhD | Director | dtate@unc.edu |
| Hours | Location |
|
Monday - Friday 8AM - 5PM |
200 N Greensboro St Suite D15 Carrboro, NC 27510 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| CHAI Core (Brittany Frew) |
chaicore@unc.edu
|
