Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Advanced Analytics (AA) Core provides high-quality, quantitative solutions for studying proteins and nucleic acids at the bulk or single-cell level. Whether measuring gene expression or cytokines, the AA core’s favorable pricing and unique cost-sharing model allow investigators access to a wide variety of assays and an extensive probe library for a fraction of their list price.
Carlton Anderson | Director of Operations | 919-260-3461 | canderson@med.unc.edu
Scott Magness, PhD | Faculty Director
| Location | Hours |
|
111 Mason Farm Rd 4331 MBRB Chapel Hill, NC 27599 |
Monday -Friday 12pm - 6pm |
|
111 Mason Farm Rd 4347 MBRB Chapel Hill, NC 27599 |
By appointment |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Carlton Anderson |
Director of Operations
|
919-260-3461
|
canderson@med.unc.edu
|
|
| Gabrielle Cannon |
Genomic Services Manager
|
919-445-4172
|
ghcannon@med.unc.edu
|
4331 MBRB
|
| Quinn Fong |
EpCulture Specialist
|
xequinn@med.unc.edu
|
4331 MBRB
|
|
| Nikki McCoy |
Assistant Director
|
anmccoy@med.unc.edu
|
4331 MBRB
|
