ALERT

* * * Important Update for iLab Users * * *

Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.

The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.

Upcoming Holiday Closure:
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Microbiome Core

The mission of the UNC Microbiome Core is to provide the research community with the facilities and expertise to characterize complex microbial communities and microbial interactions. The Core has state-of-the-art instrumentation and extensively trained personnel that provide support from experimental design to data analysis.

Core Personnel

M. Andrea Azcarate-Peril, Ph. D. | Director

Ian Carroll, Ph. D.| Co-Director

Jeff Roach, Ph. D.| Associate Director for Bioinformatics

Nivedita Pareek| Core Manager

Esmat Rousta, Ph. D| Research Associate

 

Location and hours of operation

312 Isaac Taylor Hall - Campus Box 7032
School of Medicine
University of North Carolina
Chapel Hill, NC 27599-7032

Links and Resources

https://www.med.unc.edu/microbiome/

Contacts

Name Role Phone Email Location
Microbiome Core

 
Lab 919-962 3569 Cell 919-961 0032Office 919-966 9838
 
microbiome@med.unc.edu
 
312 Isaac Taylor Hall - Campus Box 7032 School of Medicine
 

Service list


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