ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

The mission of the UNC Microbiome Core is to provide the research community with the facilities and expertise to characterize complex microbial communities and microbial interactions. The Core has state-of-the-art instrumentation and extensively trained personnel that provide support from experimental design to data analysis.
M. Andrea Azcarate-Peril, Ph. D. | Director
Ian Carroll, Ph. D.| Co-Director
Jeff Roach, Ph. D.| Associate Director for Bioinformatics
Nivedita Pareek| Core Manager
Esmat Rousta, Ph. D| Research Associate
312 Isaac Taylor Hall - Campus Box 7032
School of Medicine
University of North Carolina
Chapel Hill, NC 27599-7032
https://www.med.unc.edu/microbiome/
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Microbiome Core |
Lab 919-962 3569 Cell 919-961 0032Office 919-966 9838
|
microbiome@med.unc.edu
|
312 Isaac Taylor Hall - Campus Box 7032 School of Medicine
|
| Service list |
| ► ILLUMINA SEQUENCING (16) | |||
| Name | Description | Price | |
|---|---|---|---|
| NANO PE 250(Recommended/NovaSeq lane) |
Internal UNC-CH
$725.00
lane
External $1,131.00 lane |
||
| NANO PE or SE 50-150 (Recommended/NovaSeq lane) |
Internal UNC-CH
$625.00
lane
External $975.00 lane |
||
| NovaSeq S1 PE100 |
Internal UNC-CH
$7,922.00
lane
External $12,358.00 lane |
||
| NovaSeq S1 PE150 |
Internal UNC-CH
$8,876.00
lane
External $13,847.00 lane |
||
| NovaSeq S1 PE50/SE100 |
Internal UNC-CH
$6,305.00
lane
External $9,836.00 lane |
||
| NovaSeq S2 PE100 |
Internal UNC-CH
$12,744.00
lane
External $19,881.00 lane |
||
| NovaSeq S2 PE150 |
Internal UNC-CH
$14,522.00
lane
External $22,654.00 lane |
||
| NovaSeq S2 PE50/SE100 |
Internal UNC-CH
$9,955.00
lane
External $15,530.00 lane |
||
| NovaSeq S4 PE100 |
Internal UNC-CH
$17,524.00
lane
External $27,337.00 lane |
||
| NovaSeq S4 PE150 |
Internal UNC-CH
$19,790.00
lane
External $30,872.00 lane |
||
| NovaSeq S4 SE35 |
Internal UNC-CH
$13,058.00
lane
External $20,370.00 lane |
||
| NovaSeq SP PE100 |
Internal UNC-CH
$5,740.00
lane
External $8,954.00 lane |
||
| NovaSeq SP PE150 |
Internal UNC-CH
$6,615.00
lane
External $10,319.00 lane |
||
| NovaSeq SP PE250 |
Internal UNC-CH
$8,680.00
lane
External $13,541.00 lane |
||
| NovaSeq SP PE50/SE100 |
Internal UNC-CH
$3,853.00
lane
External $6,011.00 lane |
||
| XP Kit (Required/ NovaSeq lane) |
Internal UNC-CH
$259.00
lane
External $404.00 lane |
||