Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The NORC Genomics and Energy Metabolism (GEM) Core, formerly known as the Precision Nutrition Core, is an all-encompassing support system for investigators conducting research on nutrigenetic and microbiome aspects of obesity and obesity-related diseases.
The goal for some obesity research is to identify genetic and environmental factors and interactions that affect an individual’s susceptibility and to identify high-utility targets for prevention and treatment. In the long run, investigators should be able to individualize or personalize diet and health recommendations based on the knowledge gained from prior research conducted on obesity. Thus, there is a great need for studies with strong translational potential.
GEM Core: Nutrigenomics offer nutrigenomics services here.
GEM Core: Microbiome services are offered through the UNC Microbiome Core Facility.
| Hours | Location |
|
Monday - Friday 8 AM - 5 PM |
500 Laureate Way, Room 3150 Kannapolis, NC 28081 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Saroja Voruganti, PhD |
Director, Genomics and Energy Metabolism Core
|
704-250-5009
|
saroja@unc.edu
|
UNC Nutrition Research Institute
|
