Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The UNC BSP is a centralized, quality controlled and quality assured facility for the processing, storage and disbursement of human specimens. The facility has 1070 square ft of laboratory space geared for high throughput processing of human biospecimens, with specific emphasis on DNA extraction.
The Facility provides laboratory support for investigator-initiated large-scale clinical, epidemiologic, and other studies and functions as a human biospecimen repository. It also serves as a resource for clinicians who wish to store and study samples from unusual or potentially important patients.
In addition to laboratory services, the facility provides a scientific resource for investigators seeking advice on study design including specimen collection and storage methods, and human subject issues. Additionally, core staff will act as a liaison to other UNC core facilities.
Our mission is to provide a cost-effective UNC facility to process biospecimens from population, clinical, and other studies.
| Name | Role | Phone | Location | |
| Patricia Basta | Faculty Director | 919-843-3860 | patricia_basta@unc.edu | MHRC rm 3003 |
| Christopher Nagy | Lab Manager | 919-966-7738 | cnagy@email.unc.edu | MHRC rm 3213 |
| Hours | Location |
|
Monday - Friday 8:30 AM - 5:30 PM |
135 Dauer Dr. Chapel Hill, NC 27599 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Patricia Basta |
Faculty Director
|
919-843-3860
|
patricia_basta@unc.edu
|
MHRC Rm. 3003
|
| Christopher Nagy |
Lab Manager
|
919-966-7738
|
cnagy@email.unc.edu
|
MHRC Rm. 3213
|
